Return & Refund Policy

At Allure House, your satisfaction is important to us. Due to the nature of cosmetics and skincare products, returns are only accepted for damaged or defective items

Damaged Claims

To claim a damaged product, you must record an unboxing video at the time of delivery.

The video must clearly show the package condition, product, and any damage.

Share the video with us via WhatsApp within 24 hours of receiving the product.

Claims submitted without a video will not be eligible for a replacement or refund.

Resolution

Once the damaged claim is verified, we will offer:

A replacement product, or

A refund, depending on availability.

Non-Returnable Items

Opened or used products (unless damaged at delivery)

Custom orders

Items damaged due to misuse

For any issues, please contact our support team on WhatsApp with your order details and unboxing video.

Season Sale

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Free Shipping

Enjoy free shipping on orders above ₹499. Your beauty favourites, delivered quickly and safely to your doorstep.

Money Back Guarantee

Love it or return it. Experience hassle-free refunds because your satisfaction is our priority.